Digital Health Navigator Training
Support Digital Literacy to Advance Clinical Care, Health Equity, and RecoveryThis training provides modern digital literacy skills for clinical support staff so they can serve as digital health navigators (DHNs).
DHNs help your practice make the most of digital tools, devices, and data. They empower you to help people in your care understand and use digital tools. This advances clinical care and supports health equity and recovery.
Who Is This Training For?
- Peer specialists, case managers, front office staff, medical assistants, and new hires
- Clinicians who want to support recovery and help people stay more engaged in their own care
Benefits of Digital Literacy Skills and DHNs
When individuals in your care have better digital literacy, it empowers your practice to improve care. Have fewer no shows, create higher engagement, free up valuable clinician time, and support people on their recovery journey.
What Does the DHN Training Cover?
The six modules in this training cover many topics around digital literacy skills and digital health tools. DHNs can help individuals:
- support their own recovery goals
- stay more engaged in their own care
- connect to telehealth technology
- share data and communicate with their treatment team
- remain adherent to their treatment plan and decrease risky behaviors
The DHN training helps develop specific digital literacy skills like how to:
- use digital tools to create self-care regimens, take medications as needed, avoid triggers, track mood and symptoms, reduce stress, and more
- use basic smartphone functions to set appointment and medication reminders, use self-care apps, send messages, and more
- troubleshoot basic technology issues that often lead people to disengage with treatment
- evaluate devices and apps through the lens of privacy, safety, and ease of use
- find credible answers to common questions around medications and treatment